Terms & Conditions – MINIX Switzerland
Effective date: 30 September 2026
1. Scope and seller
These Terms & Conditions (“Terms”) apply to consumer purchases made through minixswitzerland.com for delivery in Switzerland.
Seller:
Varga Collective / MINIX Switzerland
Proprietor: Flóra Antónia Varga
Bahnstrasse 5
8424 Embrach
Switzerland
Email: info@minixswitzerland.com
These Terms apply to B2C purchases only. Wholesale, reseller and other B2B transactions may be subject to separate terms.
2. Products and presentation
We aim to present products accurately, but colours can vary by screen, device, lighting and photography. Handmade and textile products may show minor non-material variations in pattern placement, stitching or dimensions. Such variations are not defects if they do not materially affect quality, function or agreed characteristics.
3. Prices
Prices are displayed in Swiss francs (CHF). Applicable mandatory charges and delivery costs are shown as required before the order is submitted. Shipping rates and promotions may change for future orders.
4. Orders and contract formation
Before submitting an order, customers can review and correct products, quantities and billing/delivery information. An automatic acknowledgement confirms receipt but does not necessarily constitute final acceptance. We may first verify payment, availability and order information.
We may refuse or cancel an order for a legitimate reason, including an obvious pricing or technical error, incorrect stock information, unavailability, failed or reversed payment, suspected fraud or abuse, materially incorrect customer information, or another circumstance that makes fulfilment impossible or unreasonable. Any collected payment for an order we cannot fulfil will be refunded.
5. Availability
Pre-orders or backorders are offered only if expressly stated. If an inventory error occurs, we may offer an alternative or refund the unavailable item. A customer is not required to accept a substitute.
6. Payment
Available payment methods are shown at checkout and may change over time. Payment must be successfully authorised or completed according to the selected method.
7. Promotions and gifts
Unless expressly stated otherwise, promotional codes cannot be combined or redeemed for cash. Promotion-specific conditions may apply. If a free promotional gift was granted because an order met a qualifying condition and a voluntary return later causes the retained order to fall below that condition, we may require the gift to be returned.
8. Gift cards
Digital gift cards cannot normally be redeemed for cash or used to buy another gift card, unless required by law. The validity period and conditions shown at purchase apply. We are generally not responsible for lost, stolen or unauthorised use of a gift-card code where this was not caused by us.
9. Cancellation before processing
A customer may request cancellation by emailing info@minixswitzerland.com. Cancellation is possible only while processing has not started. Once processing has begun, cancellation is not guaranteed.
10. Processing and delivery
Orders are generally processed within approximately 1–3 working days. Processing time and carrier transit time are separate. Delivery estimates are not guarantees unless expressly agreed otherwise. We currently deliver within Switzerland using Swiss Post or another suitable provider. Available methods and charges are shown at checkout.
The customer is responsible for a complete and accurate delivery address. Address changes cannot be guaranteed once processing or shipment has begun.
11. Delivery problems
If tracking shows a parcel as delivered but it has not been received, contact us promptly so we can investigate with the carrier. If a parcel is returned because of an incorrect or incomplete customer address, failure to collect, customer-attributable delivery failure or unjustified refusal, the customer may be charged actual additional return and/or reshipping costs to the extent permitted by law.
12. Voluntary 7-day return policy
Notify us by email within 7 calendar days after receipt if you wish to make a voluntary return. After receiving return instructions, dispatch the return within a further 7 calendar days. Please contact us before sending anything back.
13. Return condition
Items must be unworn, unused, unwashed, clean, undamaged, free of stains, odours, hair or other signs of use, with original tags attached. Original packaging should also be returned where reasonably applicable. Items showing evidence of actual wear or use may be refused as voluntary returns or the refund may be reduced where legally appropriate.
14. Return costs and exchanges
For voluntary returns, including change of mind or a customer-selected wrong size, the customer pays return postage. Original outbound delivery charges are not refunded for a voluntary return unless required by law or expressly agreed otherwise.
Direct exchanges are not guaranteed. The normal process is to return the eligible item and place a new order. If we sent a wrong item or wrong size, we bear the reasonable necessary return and replacement shipping costs.
15. Sale, Final Sale and personalised products
Ordinarily discounted products remain eligible for the voluntary return policy unless stated otherwise. Products clearly marked Final Sale before purchase are excluded from voluntary change-of-mind returns. Personalised, individually made, altered or customised products may also be excluded where clearly communicated before purchase. Mandatory defect rights remain unaffected.
16. Refunds
Approved refunds are made to the original payment method where technically possible. We aim to process an approved voluntary-return refund within 14 days after receiving and inspecting the returned item. Bank and payment-provider processing times are outside our control.
17. Inspection and visible defects
Please inspect products as soon as reasonably possible after delivery. Visible manufacturing defects, incorrect items, incorrectly supplied sizes or visible transport damage should normally be reported within 3 calendar days after receipt, with the order number and photographs where possible.
This request helps us investigate promptly and does not remove mandatory statutory rights concerning defects that could not reasonably have been identified during initial inspection. Hidden defects should be reported without undue delay after discovery.
18. Remedies for accepted defects
For a genuine defect or fulfilment error that we accept, we generally provide either a replacement or refund, subject to mandatory law. We bear reasonable necessary return/replacement shipping costs for an accepted defect or our error.
19. What is not a defect
To the extent permitted by law, normal wear and tear, failure to follow care instructions, improper washing or drying, misuse, accidents, excessive pulling or stretching, improper storage or use inconsistent with the intended purpose is not an original defect. Minor handmade or manufacturing variations are not defects where they do not materially impair quality, function or agreed characteristics.
20. Transport damage
Please report externally visible transport damage within 24 hours after delivery where possible, with photographs of the product and packaging. This assists with carrier claims and does not eliminate mandatory rights that cannot legally be waived.
21. Events outside our reasonable control
To the extent permitted by law, we are not responsible for delay or failure caused by circumstances outside our reasonable control, such as major carrier disruption, severe weather, natural events, strikes, government measures or major infrastructure failures. Mandatory consumer rights remain unaffected.
22. Liability
We remain liable wherever liability cannot lawfully be excluded or restricted. To the extent permitted by Swiss law, liability for losses caused by improper use, failure to follow product/care instructions or circumstances outside our reasonable control is excluded.
23. Intellectual property
Our original branding, logos, photography, graphics, descriptions, text and other original website materials are protected to the extent provided by applicable intellectual-property law and may not be commercially exploited without permission except where permitted by law.
24. Customer photos and social media
Tagging MINIX Switzerland or posting a photograph containing a MINIX product does not automatically grant us permission to commercially reuse or repost it. Permission will be requested where required.
25. Privacy
Personal data is processed according to our Privacy Policy and applicable data-protection law.
26. Changes
We may update these Terms for future purchases. The version available when an order is placed generally governs that order. Later changes do not retroactively alter an existing purchase unless agreed or required by law.
27. Severability
If a provision is invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law. Mandatory statutory provisions take precedence.
28. Applicable law, jurisdiction and language
Swiss law applies, subject to mandatory consumer protections and mandatory jurisdiction rules. A consumer’s statutory jurisdiction rights are not waived.
These Terms may be provided in several languages. In the event of differences, the German version is intended to prevail to the extent legally effective and without prejudicing mandatory consumer rights.
29. Contact
MINIX Switzerland / Varga Collective
Flóra Antónia Varga
Bahnstrasse 5
8424 Embrach
Switzerland
info@minixswitzerland.com