Terms & Conditions – MINIX Switzerland
Effective date: 30 September 2026
1. Scope and seller
These Terms & Conditions (“Terms”) apply to consumer purchases made through minixswitzerland.com for delivery in Switzerland.
Seller:
Varga Collective / MINIX Switzerland
Proprietor: Flóra Antónia Varga
Bahnstrasse 5
8424 Embrach
Switzerland
Email: info@minixswitzerland.com
These Terms apply to B2C purchases only. Wholesale, reseller and other B2B transactions may be subject to separate terms.
2. Products and presentation
We aim to present products accurately, but colours may vary depending on screens, devices, lighting and photography. Some products are handmade or have manufacturing characteristics that make each item slightly different. Pattern placement, stitching, dimensions or other minor non-material details may vary from photographs. Such differences are not defects if they do not materially affect quality, function or agreed characteristics.
3. Prices
Prices are displayed in Swiss francs (CHF). Any taxes or mandatory charges applicable to the purchase are shown as required by law. Delivery charges are displayed before the order is submitted. Shipping rates and free-shipping promotions may change for future orders.
4. Orders and contract formation
Before submitting an order, customers can review and correct products, quantities, prices and billing/delivery information. After submission, an electronic order acknowledgement is sent. The automatic acknowledgement confirms receipt but does not necessarily constitute final acceptance. MINIX Switzerland may first verify payment, availability and order information.
MINIX Switzerland may refuse or cancel an order for a legitimate reason, including an obvious pricing or technical error, incorrect stock information, product unavailability, failed or reversed payment, suspected fraud or abuse, materially incorrect customer information, or another circumstance that makes fulfilment impossible or unreasonable. Any payment collected for an order that cannot be fulfilled will be refunded.
5. Availability
Products are normally offered only when shown as available. Pre-orders or backorders are offered only if expressly stated. If an inventory error occurs, MINIX Switzerland may offer another available product or refund the amount paid for the unavailable item. A customer is not required to accept a substitute.
6. Payment
Available payment methods are shown at checkout and may change over time. Payment must be successfully authorised or completed according to the selected method.
7. Discounts, promotions and gifts
Unless expressly stated otherwise, only one discount or promotional code may be used per order and codes cannot be combined or redeemed for cash. Promotion-specific conditions and validity periods may apply. If a free promotional gift was granted because an order met a qualifying condition and a voluntary return later causes the retained order to fall below that condition, MINIX Switzerland may require the gift to be returned.
8. Gift cards
Digital gift cards may be offered. Gift cards cannot normally be redeemed for cash or used to buy another gift card unless required by law. The validity period and conditions shown at purchase apply. MINIX Switzerland is generally not responsible for lost, stolen or unauthorised use of a gift-card code where this was not caused by MINIX Switzerland.
9. Customer cancellation
A customer may request cancellation by emailing info@minixswitzerland.com. Cancellation is possible only while processing has not started. Once processing has started, cancellation is not guaranteed.
10. Processing and delivery
Orders are generally processed within approximately 1–3 working days, depending on operational capacity. Processing time and carrier transit time are separate. MINIX Switzerland currently delivers within Switzerland using Swiss Post or another suitable delivery provider. Available delivery methods and charges are shown at checkout.
The customer is responsible for providing a complete and accurate delivery address. Address changes may be requested but cannot be guaranteed once processing or shipment has begun.
11. Delivery problems and returned parcels
If tracking shows a parcel as delivered but it has not been received, the customer should contact MINIX Switzerland promptly so that the shipment can be investigated with the carrier. If a parcel is returned because of an incorrect or incomplete customer address, failure to collect, customer-attributable delivery failure, or unjustified refusal of delivery, the customer may be charged the actual additional return and/or reshipping costs to the extent permitted by law.
12. Voluntary 7-day return policy
The customer must notify MINIX Switzerland by email within 7 calendar days after receipt of the product and provide the relevant order information. After receiving return instructions, the customer must dispatch the return within a further 7 calendar days. Returns should not be sent without first contacting MINIX Switzerland.
13. Condition of voluntary returns
Returned items must be unworn, unused, unwashed, clean, undamaged, free of stains, odours, hair or other signs of use, and have the original tags attached. Original packaging should also be returned where reasonably applicable. Items showing evidence of actual wear or use may be refused as voluntary returns.
14. Return costs and exchanges
For voluntary returns, including a change of mind or a customer-selected wrong size, the customer pays return postage. The original outbound delivery charge is not refunded unless required by law or expressly agreed otherwise. Direct exchanges are not guaranteed; the normal process is to return the eligible item and place a new order. If MINIX Switzerland sent a wrong item or wrong size, MINIX Switzerland bears the reasonable necessary return and replacement shipping costs.
15. Sale, Final Sale and personalised products
Ordinarily discounted products remain eligible for the voluntary return policy unless stated otherwise. Products clearly marked Final Sale before purchase are excluded from voluntary change-of-mind returns. Personalised, individually made, altered or customised products may also be excluded where this is clearly communicated before purchase. Mandatory defect rights remain unaffected.
16. Refunds
Approved refunds are made to the original payment method where technically possible. MINIX Switzerland aims to process an approved voluntary-return refund within 14 days after receiving and inspecting the returned item.
17. Inspection and defects
Customers are kindly asked to inspect products as soon as reasonably possible after delivery. Visible manufacturing defects, incorrect items, incorrectly supplied sizes or visible transport damage should normally be reported within 3 calendar days after receipt, together with the order number and photographs where possible.
This request does not remove mandatory statutory rights concerning defects that could not reasonably have been identified during the initial inspection. Hidden defects should be reported without undue delay after discovery.
18. Remedies for accepted defects
Where MINIX Switzerland accepts that a product is genuinely defective or was supplied incorrectly, MINIX Switzerland will generally provide either a replacement or a refund. Reasonable necessary return/replacement shipping costs for an accepted defect or MINIX error are borne by MINIX Switzerland.
19. What is not a defect
To the extent permitted by law, ordinary wear and tear, failure to follow care instructions, improper washing or drying, misuse, accidents, excessive pulling or stretching, improper storage or use inconsistent with the intended purpose are not considered original defects. Minor handmade or manufacturing variations, including printed pattern placement, are not defects where they do not materially impair quality or function.
20. Transport damage
Customers are kindly requested to report externally visible transport damage within 24 hours after delivery, where possible with photographs of the product and packaging. This assists with carrier claims and does not eliminate mandatory rights that cannot legally be waived.
21. Events outside our reasonable control
MINIX Switzerland is not responsible, to the extent permitted by law, for delays or failure caused by circumstances outside its reasonable control, such as significant carrier disruption, severe weather, natural events, strikes, government measures or major infrastructure failures. Mandatory consumer rights remain unaffected.
22. Liability
MINIX Switzerland remains liable wherever liability cannot lawfully be excluded or restricted. To the extent permitted by Swiss law, liability for losses caused by improper use, failure to follow product or care instructions, or circumstances outside MINIX Switzerland’s reasonable control is excluded.
23. Intellectual property
MINIX Switzerland’s original branding, logos, product photography, graphics, product descriptions, text and other original website materials are protected to the extent provided by applicable intellectual-property law and may not be commercially reused without permission except where permitted by law.
24. Customer photos and social media
Tagging MINIX Switzerland or posting a photograph containing a MINIX product does not automatically grant permission to commercially reuse or repost the content. Permission will be requested where required.
25. Privacy
Personal data is processed in accordance with the MINIX Switzerland Privacy Policy and applicable data-protection law.
26. Changes
MINIX Switzerland may update these Terms for future purchases. The version made available when an order is placed generally governs that order.
27. Applicable law, jurisdiction and language
Swiss law applies, subject to mandatory consumer protections and mandatory jurisdiction rules. A consumer’s statutory jurisdiction rights are not waived. These Terms may be provided in several languages. In the event of differences, the German version is intended to prevail to the extent legally effective and without prejudicing mandatory consumer rights.
28. Contact
MINIX Switzerland / Varga Collective
Flóra Antónia Varga
Bahnstrasse 5
8424 Embrach
Switzerland
Email: info@minixswitzerland.com